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SALES ASSISTANT FOR GERMAN MARKET


  • Posición: Inside sales
  • Departamento: Atención al cliente
  • Ubicación: Elche (España)
  • Tipo de Contrato: Indefinido
  • Jornada laboral: Jornada completa
  • Sector: Industrial y metalurgia
  • Vacantes: 3
  • Disciplina: Ventas

MONDRAKER

Mondraker se estableció en 2001 en Alicante, España. El espíritu en ese entonces era el mismo que ahora: producir bicicletas increíbles, trabajar con gente extraordinaria y divertirse en el camino.

Los siguientes veinte años han transcurrido manteniendo los mismos valores, que han ayudado a asegurar a Mondraker como una marca líder en el mercado que siempre innova y nunca se queda atrás.

Tras el lanzamiento de la pionera Forward Geometry, haciendo historia con tres medallas en el mismo Campeonato del Mundo de DH o con tecnología innovadora como MIND, Mondraker ha consolidado su posición como una de las marcas de bicicletas con más visión de futuro que existe y ha construido las bases para alcanzar metas que ahora ni imaginamos.

Descripción de la oferta

 

Mondraker continue to be committed to delivering the best bikes on the planet, to the best bike shops on the planet, via the best people on the planet. The next step in achieving this is a sales assistant for German market. 

The Internal Sales and Customer Support Advisor is a crucial role to ensure all German dealers receive the support and back-up service they expect and need.

Within this expansive role you will be dealing with everything from stock availability queries to component compatibility issues and everything in between.

As the main point of contact between the German dealer base and Mondraker Head Office this position is vital to building and maintaining sustainable, mutually beneficial relationships. 

The successful candidate will work in conjunction with the German Sales Team whilst being located in the Spanish Head Office in Alicante.

Your main functions will be:

  • Telephone customer service.
  • Technical product advice.
  • After-sales management.
  • Order management.
  • Supporting our sales force.
  • Preparation of reports for management.
  • Management of guarantees and incidents.

The possition can be located in our HQ, and in Germany as well. In this case, you must be willing to spend some periods of time in Spain.

 

Requisitos

  • Native German speaker.
  • Excellent communication skills and confident phone manner.
  • Experience within the bicycle industry, ideally within a Sales Support role.
  • A strong technical knowledge of bicycles.
  • A passion for providing excellent customer service.
  • Ability to work as part of a team as well as independently when required.
  • Able to make decisions and problem solve in a timely fashion.
  • Competent in Microsoft Outlook & Office. 
  • Able to speak Spanish or English.
Posición cerrada

  • Posición: Inside sales
  • Departamento: Atención al cliente
  • Ubicación: Elche (España)
  • Tipo de Contrato: Indefinido
  • Jornada laboral: Jornada completa
  • Sector: Industrial y metalurgia
  • Vacantes: 3
  • Disciplina: Ventas